“Within a minute, we turned round, the bag was gone”, said a concert-goer in a video clip released by the British Embassy.
“I’d been warned but you never think it’s going to happen to you”, added another.
The video’s message - “Make sure you spend your time at the festival, not with us” – aims to encourage music fans and tourists to keep their belongings safe.
"Two simple steps can help you avoid becoming a victim of crime at festivals and busy tourist locations," said David Broomfield, the British Consul in Rome.
"First, treat your passport as a valuable document: if it gets lost or stolen you’ll spend your holiday applying for a travel document to get you home. Leave it at your hotel, and carry a photocopy with you. Second, keep your valuables with you at all times, and keep an eye on them. A bag over the back of a chair or on the floor in a restaurant or bar is such an easy target."
The Consul said that getting a replacement passport is both time-consuming and expensive. Requests for replacements are always busier during the festival season and tourist season. The more cases that could be prevented, the better, the Consul said.