Italy's news in English

Editions:  Europe · Austria · Denmark · France · Germany · Italy · Norway · Spain · Sweden · Switzerland

Italy fines BA, Etihad over 'no-show' ticket rules

Share this article

Italy fines BA, Etihad over 'no-show' ticket rules
File photo: Mark Wilson/Getty Images North America/AFP
17:17 CEST+02:00
Italy's competition watchdog on Friday fined British Airways and Etihad Airways for failing to adequately inform customers booking online that return legs of roundtrip tickets would be cancelled if they failed to travel on the outward journey.
The so-called 'no-show' rule was not made sufficiently clear on the companies' websites, the anti-trust body said in a statement announcing fines totalling one million euros ($1.1 million).
 
The body said it welcomed commitments from three other airlines -- Emirates, Iberia and KLM -- to ensuring their rules were transparent.
 
 
Get notified about breaking news on The Local

Share this article

From our sponsors

VIDEO: Three surprising facts that will make you want to visit Malta

Game of Thrones has ended but it lives on in Malta! Find out how and learn two more unexpected facts about this little archipelago in the middle of the Med.