SHARE
COPY LINK

TOURISM

Venice authorities open inquiry into €1,100 restaurant bill for tourists

Venice's mayor and police chief have promised action after a group of four tourists said they were charged €1,100 for a meal of four steaks, grilled fish, and water.

Venice authorities open inquiry into €1,100 restaurant bill for tourists
Gondoliers row down Venice's canals. Photo: Quasarphotos/Depositphotos

It's the latest in a string of incidents of tourists in Italy being overcharged for food, and made headlines across the world after the residents' organization Gruppo 25 Aprile shared the customers' story. 

The four Japanese customers, who were studying at university in Bologna, filed a complaint with police about their meal near the iconic St Mark's Square.

“We defend local residents, and whoever puts the good name of Venice at risk harms all Venetians,” said the Gruppo 25 Aprile in a tweet. The organization also said it planned to publish a handbook on 'surviving Venice' ahead of the annual carnival which starts on Sunday.

The restaurant owner on the other hand told local daily Venezia Today he “did not remember having any problems with any Japanese clients”.

Venice is a pricey city at the best of times, but tension between local business-owners and the steadily increasing number of visitors has contributed to some ill-feeling towards tourists. 

In November 2017, a British family complained about a €500 bill for lunch near St Mark's Square, with one of the party saying waiters had taken advantage of their lack of Italian skills to bring them expensive dishes they did not order. That came shortly after a Japanese couple was charged €120 for a plate of lobster at a central Venice trattoria, though they were able to get the bill reduced by 40 percent, with the help of another customer.

At the time, Venice mayor Luigi Brugnaro branded the group “cheapskates” and said: “I applaud the restauranteur who issued the bill. If you come to Venice, you should know that you're Venice, you have to spend some money. In fact, leave a tip for all the people who are there working for you.”

However, after the most recent incident was reported around the world, Brugnaro said that if the “shameful episode” was confirmed to be true, city authorities would punish those responsible.

In July last year, The Local spoke to two local residents who had set up an online portal, Authentic Venice, aiming to offer tourists a genuine experience and avoid being overcharged by promoting local businesses.

READ MORE: 'Tourism is killing Venice, but it's also the key to survival'

It's not only the northern lagoon city where unsuspecting tourists risk being ripped off; stories of visitors being hit by unexpectedly high bills are relatively common in all the big cities.

Some of the things to be aware of are a 'coperto' (cover charge), which is typically around €1-3 per person but might be inflated, and only written on the menu in small print, in some eateries, and an extra charge for sitting down at a table (rather than having a coffee at the bar) or for sitting at an outdoor table.

In 2013, when a group of British tourists in Rome were charged €64 for four ice creams, authorities were so embarrassed by the subsequent uproar that they were invited back to the city to experience the best of Italian hospitality.

READ ALSO: How to avoid getting ripped off in Rome

 

TOURISM

Why are so many of Italy’s beaches privatised?

Many holidaymakers will have to pay for the privilege of enjoying Italy's coastline this summer, as the number of privately-run beaches keeps growing. Why are there so many, and is this about to change?

Why are so many of Italy's beaches privatised?

Golden sands, crystalline waters and rose-tinted sunsets – Italy’s beaches are rightly known as some of the best in the Mediterranean.

But if you arrive on most parts of the coast in August, you’ll find your path blocked by sea of umbrellas and beach chairs priced at anywhere between €10 and €50 a day.

If you want a free-to-access beach, you’ll usually have to walk some distance to a small patch of sand on the least attractive and accessible part of the shore; and in some parts of the country, the entire coastline is privatised.

READ ALSO: The Italian beaches you might want to avoid this summer

Italy’s private beaches aren’t actually privately owned – they’re leased by the state to private operators under a concessions system.

But with licenses handed down without question from one generation to the next and little available in the way of any alternatives, as far as the average holidaymaker is concerned, they may as well be.

How did Italy get to this point? And are things likely to ever change?

‘SOS free beaches’

Fewer than half of the beaches on Italy’s roughly 8,000km of coastline are free to access, the environmental association Legambiente estimates in its newly published 2022 annual beaches report.

A census conducted by the State Maritime Information System in 2021 (no data has been collected for 2022) found that there were 12,166 private beaches in Italy; a 12.5 percent increase on 2018.

Vacationers sunbathe at a private beach near Santa Margherita Ligure, southern Genova, on August 11, 2011.
Vacationers sunbathe at a private beach near Santa Margherita Ligure, southern Genoa, on August 11, 2011. Photo by OLIVIER MORIN / AFP.

In regions such as Emilia Romagna, Campania and Liguria, approximately 70 percent of the beaches are privately run. In popular beach towns such as Riccione in the northeast, that figure rises as high as 90 percent; in nearby Gatteo, it’s 100.

“SOS free beaches”: the situation is an emergency, says Legambiente, whose members, along with those of the Mare Libero (‘Free Sea’) national campaigning network, have called on the Italian government to commit to making at least 60 percent of Italy’s beaches free to the public.

“The lungomare (‘seafront’) has almost everywhere become a lungomuro (‘long wall’), physical or metaphorical; a kilometre-long wall, which imprisons the sea and the beaches, takes them away from the territory, from the citizens, and hands them over to the interests and exploitation of a few,” argues Mare Libero in its manifesto.

The coastline should be returned to the community, the organisation insists: the beach “must be made available to anyone who wants to enjoy it, regardless of their economic or social status, regardless of their origin and culture.”

How did Italy get here?

Legambiente president Stefano Ciafani blames Italy’s out-of-control private lidos on the fact that the country has no limits on how much of its coastline can be privately controlled: “an all-Italian anomaly that needs to be remedied,” he sums up in an introduction to the association’s 2022 report.

Such a state of affairs would be “unthinkable” in nearby countries such as Spain, Greece or France, the report says, citing French laws that require 80 percent of beaches to be kept free of any man-made structures for six months out of the year.

MAP: Which regions of Italy have the most Blue Flag beaches?

So why is Italy the exception?

Seaside resorts have been around in Italy for at least a couple of centuries, and beach tourism was particularly popular in the fascist era (Mussolini was a particular fan of the seaside).

Private beaches in Italy are now estimated to occupy more than 50 percent of the coastline.
Private beaches in Italy are now estimated to occupy more than 50 percent of the coastline. Photo by OLIVIER MORIN / AFP.

But beach clubs really exploded in the country’s post-war economic boom, and for many they represent the ‘dolce vita‘ lifestyle that characterised 1960’s Italy – making them actively prized by some Italians, and at least tolerated by others.

A number of concessions that were first assigned to World War I veterans in the 1920s (originally to start fishing businesses) and World War II survivors in the 1940s, before the industry took off, have remained in the same family for generations.

READ ALSO: Ferragosto: Why the long August holidays are untouchable for Italians

In 1992 the government passed a law that awarded priority to existing concession-holders and automatically renewed the concessions every six years, making it all but impossible for new entrants to get in on the scene.

This history has instilled in many lido operators the mindset that the beach does, in fact, belong to their family and not the state – even if these days many are subcontracted out to third party operators for vast sums, far from being small family-run businesses.

Operators insist that beachgoers prefer private clubs to the alternative of unfolding a towel on the spiagge libere.

“People who come to the beach want to relax, they want the services and assistance that only establishments can offer,” Ruggero Barbadoro, president of the Rome Beach Club Federation and operator of the ‘Venenzia’ club in Ostia told the Corriere della Sera news daily in August.

As the number of concessions granted has only expanded in recent decades, however – “in the last twenty years continuing at such a pace that in many towns it is now impossible to find a spot where you can freely lie down and sunbathe,” says Legambiente – there’s a general feeling that the situation has got out of hand.

Many private beach clubs have remained under the control of the same family for generations.
Many private beach clubs have remained under the control of the same family for generations. Photo by Vincenzo PINTO / AFP.

In the early 2010’s lower wage earners hit by the recession complained they had been priced out of their area, as various Italian and foreign outlets reported a ‘class war’ on Italy’s beaches.

Under Italian law, the 5m stretch of beach directly in front of the sea is always free to the public, and clubs are legally required to display signs outside their premises indicating public access routes.

But many clubs simply ignore these rules, chasing away and threatening people who try to walk through their establishments without paying.

This led to a heated altercation in June when two Mare Libero activists challenged a club manager who had hidden his sign and refused to grant them entry. The encounter became so heated that police ultimately had to intervene.

“It’s an arrogance that stems from a certainty of impunity,” Danilo Ruggiero, one of the campaigners, told the Guardian.

The situation might, finally, be about to change: a new law approved by the Italian senate at the start of August is set to bring Italy in line with EU competition rules, requiring all beach concessions to be put up for public tender by 2024 at the latest.

READ ALSO: Italy’s private beaches to face public tender in tax fraud crackdown

More importantly, for those longing for free beaches, the law states that half of the beaches in each municipality must be free to access – having the potential to revolutionise seaside towns which are now under majority private control.

Whether the measure will actually be implemented by whichever government comes to power following Italy’s general election in September, however, remains to be seen.

SHOW COMMENTS