Immuni: Here’s what you need to know about using Italy’s contact-tracing app

The Italian government has begun a media campaign encouraging people to download the country's Covid-19 track and trace app as infection rate rises again. But does it work, and are there privacy risks? Here's what you need to know.

Immuni: Here's what you need to know about using Italy's contact-tracing app
Are you using Italy's contact-tracing app yet? Photo: AFP

More than seven million people in Italy have now downloaded the Immuni app since it was launched in June, as local media reports a spike in downloads last weekend.

With new cases of coronavirus rising again in Italy, the government says more people need to use Immuni if the country is to avoid a second wave of contagion, and the increased restrictions that would come with it.

READ ALSO: What will change in Italy’s October emergency decree?

The Italian government on Monday launched an awareness campaign aimed at encouraging people to use the app, which it says is “a valid contribution to the fight against Covid-19: free and totally anonymous, it helps to break the chain of contagion, alerting the user of risk of contact with positive cases.”

As health authorities have pointed out, the more people download the contact-tracing app, the better it will become at notifying users of whether they may have been in contact with an infected person.

However, many in Italy have so far been resistant to downloading the app, citing concerns about privacy or saying it simply doesn't work properly.

Coverage of the app is higher in some Italian regions than others, with notably fewer downloads in the south overall, according to the app's creators.

So what do you need to know before you decide whether to download it? Here's a closer look.

How does it work?

The app works using bluetooth, and communicates with oher devices which also have the app installed. 

If two smartphones with the app installed are less than one metre apart, they exchange automatically generated codes which make it possible to trace previous contacts in case one of the users is diagnosed with the virus.

Immuni is free and downloading it is of course voluntary.

Should I be concerned about privacy?

The app doesn't require any personal data and does not connect with other apps on your phone.

After installation, the app asks for your location. After that, “the system will function automatically”, according the app's official website.

When local health authorities register a new case of coronavirus, they can add a code into the system, with the consent of the patient.

READ ALSO: How to get a coronavirus test in Italy

Photo: AFP

The system then sends notification to users who have been in close contact with the positive case.

The codes are anonymous and don’t contain personal information about the users, health authorities said.

“It is an innovative, technological support to the initiatives the government has already put into place to limit the spread of the Covid-19 virus,” said a joint statement by the ministries of health and of innovation when the app launched in June.

“It was developed in compliance with Italian and European legislation to protect privacy.”

According to the app's creators, data collected will be stored on the device itself, and not transmitted to a central server.

The system will not trace movements and data can only be shared with the user’s permission. Any data collected and shared with the central server will be deleted by December 31st, 2020.

“Immuni's sole purpose is to help cope with the epidemic. The project is not for profit, and in no case will your data be sold or used for any commercial purpose, including profiling for advertising purposes,” the official website states.

What happens if I get a notification?

An exposure risk notification looks like a little red dot appearing at the top of your screen, which reads: “Risk of exposure detected. Find out what to do”.

Immuni has two suggestions: immediately notify your doctor and in the meantime isolate yourself until you can get tested, or alternatively, ignore the message  – “but we strongly advise you not to do this”, it says.

According to one report from a user who got a positive notification from the app, after notifying their doctor they were tested a few hours later.

“By being alerted early, users can contact their general practitioner and, therefore, lower the risk of serious consequences,” the app's website states.

One complaint users have however is that the app can take a long time to notify them of potential contact with an infected person. In the case described above, they got the notification 15 days later,

How do I use Immuni?

You can download the app here.

You do not need to be an Italian resident: authorities recommend that you download and use it whenever you're in Italy, whether you live here or are just visiting.

The app is currently available in English, Italian, German, French, and Spanish according to the website's FAQ.

“The app uses the same language that’s set on  the user's smartphone, where available,” it says.

The app only works within Italy.

You can find further details, in Italian or English, at


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Covid face mask rule on flights in Europe set to be eased

The mandatory EU-wide mask requirement for air travel is set to be dropped from Monday, May 16th, but airlines may still require passengers to wear masks on some or all flights

Covid face mask rule on flights in Europe set to be eased

Europe-wide facemask rules on flights are set to be ditched as early as next week in light of new recommendations from health and air safety experts.

The European Union Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC) dropped recommendations for mandatory mask-wearing in airports and during flights in updated Covid-19 safety measures for travel issued on Wednesday, May 11th.

The new rules are expected to be rolled out from Monday, May 16th, but airlines may still continue to require the wearing of masks on some or all of flights. And the updated health safety measures still say that wearing a face mask remains one of the best ways to protect against the transmission of the virus.

The joint EASA/ECDC statement reminded travellers that masks may still be required on flights to destinations in certain countries that still require the wearing of masks on public transport and in transport hubs.

It also recommends that vulnerable passengers should continue to wear a face mask regardless of the rules, ideally an FFP2/N95/KN95 type mask which offers a higher level of protection than a standard surgical mask.

“From next week, face masks will no longer need to be mandatory in air travel in all cases, broadly aligning with the changing requirements of national authorities across Europe for public transport,” EASA executive director Patrick Ky said in the statement. 

“For passengers and air crews, this is a big step forward in the normalisation of air travel. Passengers should however behave responsibly and respect the choices of others around them. And a passenger who is coughing and sneezing should strongly consider wearing a face mask, for the reassurance of those seated nearby.”  

ECDC director Andrea Ammon added: “The development and continuous updates to the Aviation Health Safety Protocol in light of the ongoing Covid-19 pandemic have given travellers and aviation personnel better knowledge of the risks of transmission of SARS-CoV-2 and its variants. 

“While risks do remain, we have seen that non-pharmaceutical interventions and vaccines have allowed our lives to begin to return to normal. 

“While mandatory mask-wearing in all situations is no longer recommended, it is important to be mindful that together with physical distancing and good hand hygiene it is one of the best methods of reducing transmission. 

“The rules and requirements of departure and destination states should be respected and applied consistently, and travel operators should take care to inform passengers of any required measures in a timely manner.”