SHARE
COPY LINK

TRAVEL NEWS

Strikes and queues: How airline passengers in Europe face summer travel chaos

Staff shortages, IT glitches, long queues and strike action - there have been chaotic scenes at airports around Europe already. With the summer holidays ahead here's the forecast for summer travel in the 9 countries covered by The Local.

Strikes and queues: How airline passengers in Europe face summer travel chaos
Illustration photo: People queuing at Charles de Gaulle airport in Paris. (Photo by PIERRE VERDY / AFP)

France

In common with many other European countries France is facing staff shortages this summer and the aviation sector is particularly affected.

ANALYSIS Why France is facing a severe worker shortage this summer

Long queues have already been reported at Paris airports, especially for long-haul flights, and passengers are advised to check carefully the airline’s recommendations for arrival times. Outside Paris fewer problems have been reported, but unions have warned travellers to expect delays over the summer as passenger volumes increase.

Paris airports were hit by strike action on Thursday and further strikes have been called for July unless the workers’ demands – for a €300 salary increase to cope with the rising cost of living – are met.

Outside of Paris no strikes are scheduled – but it’s hardly unknown for French airport and airline unions to call strikes once the summer holidays begin. You can find the latest on our travel section HERE.

Away from air travel the picture is less gloomy, with no specific problems reported on French railways.

READ ALSO 6 European cities less than 7 hours from France by train

If you’re travelling from the UK there are reports of delays at British airports, the Eurostar terminal at St Pancras and at ferry ports, but the services themselves are mostly running as normal. Remember that since Brexit there are extra restrictions on travelling to France from the UK

Spain

In April 2022, Spain managed to recover 85 percent of the international tourists it received during the same month in 2019, as the country hopes to slowly edge towards the record 83.7 million holidaymakers it received in the last year before the Covid-19 pandemic. 

But just like is happening across much of Europe, it may be a case of too much too soon for Spain’s travel machine to cope. 

Flagship carrier Iberia has reported that an estimated 15,000 passengers have missed their flight connections at Madrid’s Barajas airport since March as a result of huge queues at passport control, a situation that’s being replicated across other Spanish airports due to a combination of reduced staff, increased travel and UK holidaymakers – now non-EU citizens – not being able to use e-gates.

Spain’s Interior Ministry has reacted by announcing it will deploy an extra 500 border guards at the country’s 12 busiest airports as well as allowing British holidaymakers to use e-gates as neighbour Portugal has done.

READ MORE: How Spain is tackling airport chaos

Then there’s the not-so-small matter of hundreds of flight cancellations by Easyjet, Lufthansa, Eurowings, TUI and more airlines due to a lack of staff, IT glitches and other reasons, with many of these flights being to Spain. 

Ryanair’s Spain cabin crew have also now confirmed their strike in late June and July, after talks between Spanish unions and the low-cost airline broke down. 

On Tuesday June 21st, Easyjet cabin crew announced they will also be going on strike on July 1st, 2nd, 3rd, 15th, 16th, 17th, 29th, 30th and 31st to protest against their low wages.

Italy

Italy appears to have escaped the worst of the disruption seen elsewhere in Europe, with no reports so far of chaotic scenes or long lines at Italian airports. But that’s not to say travel to or from the country is guaranteed to be trouble-free this summer.

Flight delays and cancellations are expected on Saturday June 25th, as pilots and crew from Ryanair, Malta Air and CrewLink have announced a nationwide 24-hour walkout in Italy over wages and working conditions.

Italian trade unions representing airline workers warned earlier this month that there may be “a long series of staged actions which will run through the entire summer” after dozens of flights were delayed or cancelled on June 8th amid protests by cabin crew and pilots working for low-cost airlines.

Transport strikes of all types are a common occurrence in Italy throughout the summer months, with rail services and local public transit most recently disrupted last Friday.

Airports in Italy however don’t seem to have been hit by the severe staffing shortages seen in some countries, likely due to the country’s ban on layoffs amid the pandemic and financial incentives offered to companies for keeping staff on reduced hours instead of firing them.

It remains to be seen whether things will continue to run as smoothly at airports once Italy’s long summer holidays begin on June 20th, with many Italian families planning to travel abroad this summer for the first time since before the pandemic.

Germany

Germany is also struggling with the increasing demand for travel coupled with staff shortages.

Transport Minister Volker Wissing warned recently that the country is facing major disruption to air travel and called for a nationwide recruitment drive. But he better get a move on. Passengers are already reporting long waits at airports while queuing at security, and Germany’s biggest airline Lufthansa said it was cancelling 900 services around Germany and Europe this July. Despite the reduced timetable, Lufthansa said there could still be problems. 

And passengers will also have to watch out for the possibility of strikes. On Friday, for instance, Germany’s Verdi Union called on Easyjet cabin crew staff in the Berlin-Brandenburg area to walk out from 5am-10am in a wages dispute, resulting in disruption. 

Regional train travel in Germany could also be tricky in popular areas. The €9 monthly ticket for public transport means that some regional train services have been overcrowded. During the recent holiday weekend, train staff described chaotic scenes, with people not being allowed to board trains. 

Sweden

The big logjam in Sweden is at Stockholm’s Arlanda Airport, where staffing issues have led to long queues and missed flights since mid-May, particularly on weekends. 

On Saturday, the crowding and queuing at Arlanda’s outbound Terminal 5 was so severe that travellers had to be diverted to Terminals 2 and 4, with the road to Terminal 5 closed, and the Arlanda Express rail link ceasing stopping there. The airport’s operator Swedavia is now advising passengers not to come too far in advance of their flights, and police are advising passengers not to bring their cars. 

The airline has said it expects the delays to continue throughout the summer, but police expect the crowding to decrease this week with fewer queues than over the weekend. 

Sweden’s other main airport, at Landvetter in Gothenburg, is not suffering the same staffing issues, according to the Göteborgs-Posten newspaper, as the number of passengers seeking to fly from the airport has not spiked to the same extent. 

Scandinavia’s SAS airline is also likely to see cancellations in June after 1,000 pilots said they would go on strike. The strikes, announced by pilots unions in Sweden, Denmark and Norway, will begin on June 23rd if the company fails to reach a deal with unions. 

Austria

So far, Austria has got through a wave of chaos sweeping Europe relatively unscathed. However, there have been a few reports of delays and cancellations.

“The passengers already have to wait an hour at check-in, then another hour at the security. I have already been insulted by aggressive passengers”, an anonymous employee at the Vienna International Airport told Austrian media.

Representatives from the Vienna Airport operator have denied the reports. Still data shows that the recipe for trouble is already in place in the alpine country, with increasing numbers of travellers.

READ ALSO: Will Austria see travel chaos in airports this summer?

The situation is far from dire, though, and most jobs were saved through the government scheme known as Kurzarbeit. Companies could get subsidies as long as they kept staff and refrained from firing. 

The spokesperson for the Vienna International Airport has told Austrian media that they currently have about 80 percent of personnel from before the pandemic – while passenger levels are at about 65 to 70 percent of those from 2019.

It remains to be seen if that will be enough to avoid chaos just as people go on their summer vacations.

Switzerland

With the exception of “high-volume” travel peaks like Easter, Ascension and Pentecost, Swiss airports have not been overly impacted by overcrowding.

At Geneva airport, the situation is “relatively under control”, according to Sandy Bouchat, the airport’s spokesperson.

However, with the summer holidays around the corner, “we are all the more vigilant, as we expect a sharp increase in traffic”, she added.

In Zurich, the situation is relatively calm as well, though, like Geneva, it is preparing to handle more passengers in the coming weeks.

The airport has a useful site where passengers can see the situation at check-in counters on a given day.

Basel’s EuroAirport tends to be busy for two reasons: it has a number of low-budget airlines like EasyJet and Ryanair, and it also lies on the borders of Switzerland, France and Germany, accounting for the influx of passengers from all three countries.

This map shows the real-time road traffic information to and from the airport, which is helpful in estimating the expected wait times.

Also, while it is difficult to know right now whether this move will create overcrowding at airports, the national airline SWISS has cancelled or reduced a number of its flights from both Zurich and Geneva, and outsourced some routes to codeshare carriers.  

SWISS is also impacted by personnel shortage as it is among few airlines that emains firm in requiring all its pilots and flight attendants be immunised against Covid: in all, around 150 unvaccinated flight crews are not permitted to fly; nor enough fit-to-fly cabin crews may lead to more cancellations.

READ MORE: Which flights have SWISS airlines cut ahead of summer season?

Denmark

Long delays were reported at Copenhagen Airport last month, with the airport warning passengers it expected “to be very busy” during the late spring public holidays. These long weekends have now passed and the airport earlier said it expected to be fully staffed by June.

Staff shortages at security checks, caused by a lengthy rehiring process following the Covid-19 crisis, were blamed for crowds and long queues at Copenhagen Airport during the spring. 

In a May 19th statement on its website, Copenhagen Airport advised passengers travelling outside of the spring public holidays to arrive two hours prior to departure for European travel, and three hours before departure for travel to destinations outside of Europe.

Other Danish airports have been less severely affected. The smaller Aalborg Airport, for example, said this week that it did not expect excessive queueing this summer because it did not let any staff go last winter when passenger numbers were down.

Flagship Scandinavian airline SAS is meanwhile mired in a debt crisis that has the potential to affect a significant number of passengers in coming weeks and months. The airline in February announced a major cost cutting plan and has since reported quarterly losses of 1.5 billion Swedish kronor.

Although the Danish government has said it is prepared to back the company in the right circumstances by increasing its share, Sweden has made the reverse decision. On top of this, a major pilots’ strike is looking increasing likely after talks between SAS and pilots’ trade unions broke down.

Norway

So far, Norway’s airports have remained relatively free of queues and disruption. Avinor, the state-owned company operating the country’s airports, remains confident that disruption shouldn’t be too severe this summer

“It’s a staffing issue (airport delays), and here in Norway, we are much better equipped than other European countries, thanks to measures taken during the pandemic,” Øystein Løwer, press officer of Avinor, told VG. 

“During the pandemic, we had a clear crisis package from the state, which made it possible to retain workers for long periods. This, in turn, meant that employees at the airports (in Norway) kept their jobs and were able to return to work when Norway reopened,” the press officer explained. 

However, while airports are equipped to deal with queues, travellers are still facing disruption thanks to more than 50 scheduled departures out of Norwegian airports and their return flights being cancelled due to a aircraft technician strike, which could escalate further if wage demands are not met.

Additionally, around 1,000 pilots with Scandinavian airline SAS could go on strike later this month after trade unions issued a strike notice. Pilots in Norway, Denmark and Sweden have all said they would strike. Around 2,000 bookings with airline Flyr could also be disrupted by the delayed delivery of a Boeing aircraft to its fleet.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.
For members

CHRISTMAS

Nine things to know if you’re visiting Italy in December

From dazzling Christmas markets to succulent festive meals, December is one of the best months to visit Italy. So, here are some things that you should know if you’re planning on visiting.

Nine things to know if you’re visiting Italy in December

December in Italy is nothing short of magical.

Most cities across the boot light up with twinkling light displays and local life is energised by enchanting Christmas markets, which tend to turn even the most ordinary of urban landscapes into a cheerful wonderland. 

So, if you’re planning on (or, perhaps, just considering) travelling to Italy in December, here are some things that you should know prior to setting off.

No travel restrictions

People who travelled to Italy last December were required to show proof of Covid vaccination, recent recovery from the virus or a negative molecular (PCR) or antigen test result in order to enter the country.

The above mandate expired on May 31st, which means that travel to the bel paese for any reason, including tourism, is no longer tethered to any health requirements.

As for the requirement for arrivals to complete an EU digital passenger locator form (dPLF), that was also scrapped last May.

Face masks required in healthcare settings

The requirement to wear FFP2 face masks on public transport lapsed on Friday, September 30th.

However, Italy’s new government has recently extended the requirement to wear face masks in all healthcare settings and care homes until the end of the year.

So, if you’re planning on paying a visit to a relative or friend who’s currently staying in one of the above structures, you’ll have to wear a mask. 

Anyone refusing to comply with face mask rules can still face fines ranging from a minimum of €400 to a maximum of €1000.

Current quarantine rules 

Italy still requires anyone who tests positive for coronavirus while in the country to self-isolate, with the minimum isolation period currently standing at five days.

In order to exit quarantine, the infected person must be symptomless for at least two days, and must test negative to a molecular (PCR) or rapid antigen test at the end of that period.

Testing should be carried out at a registered pharmacy or testing centre as the results of home tests are not seen as valid for this purpose.

Should the patient continue to test positive, they must remain in isolation until they get a negative test result. However, the maximum length of the self-isolation period has now been cut to 14 days, down from 21.

National strike on December 2nd

After months riddled with nation-wide demonstrations, travel to, from and across Italy will continue to be disrupted by strikes during the last month of 2022. 

The demonstration that’s currently expected to create the greatest amount of disruption will take place on Friday, December 2nd and it’ll be a 24-hour national strike affecting airline and rail travel as well as local public transport lines.

Staff from Spanish airline Vueling and public transport companies in Udine, Trieste, La Spezia, Naples, Foggia and Bari have already announced that they will take part in the strike.  

At the time of writing, it isn’t yet clear if essential services will be guaranteed and, if so, which ones and at what times.

As always, The Local will keep you abreast of all the latest developments.

Local public holidays 

Italy has three public holidays in December. Those are:

  • December 8th – Feast of the Immaculate Conception
  • December 25th – Christmas Day
  • December 26th – St Stephen’s Day (or Boxing Day in English-speaking countries)

As you might have already realised, December 24th (Christmas Eve) and December 31st (New Year’s Eve) are not official public holidays in Italy. However, most local companies do give their staff both days off as a gesture of goodwill. 

It’s worth noting that on all of the above-mentioned days the country will pretty much collectively stop, with all public offices and nearly all shops remaining shut. 

Even transport services are usually very limited on the days in question, so, if you’re planning to visit around those dates, make sure to make all the necessary arrangements well in advance.

Christmas markets 

This Christmas looks set to be Italy’s first in two years without any Covid restrictions.

This means that the country’s traditional Christmas markets, a number of which were cancelled last year due to safety concerns, should be up and running again this December.

Italy’s most popular markets are located in Trentino-Alto Adige, the northern region bordering Switzerland and Austria – Bruneck, Bolzano and Brixen are all well known for their gleeful stalls.

That said, the northern mountain cities don’t claim complete ownership of Italy’s Christmas markets, as Rome, Perugia and Gubbio also have some of the best set-ups in the entire peninsula.

Galleries and museums’ special openings 

Most galleries and museums in the country tend to have special opening hours during the festive season, which means that you might be able to admire artworks by some of the most famous Italian painters and sculptors even on public holidays and as late as 10pm on some days.

For instance, in Venice, Palazzo Ducale, Museo Correr and Murano’s Museo del Vetro (Glass Museum) will be open every day (public holidays included) in December, with their doors remaining open to visitors until 9pm on some dates.

As always, you’re advised to check the websites of the museums you’re interested in visiting to know what they’ll offer visitors in December.

Christmas’ culinary wealth 

READ ALSO: Six quirky Italian Christmas traditions you should know about

The quality of Italy’s cuisine is no secret, but the country dishes out some of the best examples of its long culinary tradition over the Christmas holidays.

While the evening meal on Christmas Eve (known as ‘La Vigilia’) tends to be quite frugal, the Christmas Day meal is anything but.

A pasta dish (tortellini, lasagne or baked pasta) is followed by a veal-, ox- or poultry-based second course accompanied by a variety of vegetables.

Finally, the festive meal is finished off with a scrumptious slice (more like, three or four for some) slice of panettone or pandoro.

Prosecco or another variety of sparkling wine is generally used to wash down all of the above.

Extravagant New Year celebrations

READ ALSO: Red pants, smashed plates and bingo: Six reasons Italian New Year is awesome

If you’ve never spent New Year’s Eve in Italy, you might be in for a surprise.

The Italians have a reputation for being a superstitious bunch, and some of their New Year customs can truly startle the uninitiated foreigner. 

Apart from ladies wearing red underwear to fend off evil spirits and people eating lentils by the bucketload to bring wealth and prosperity to their families, some residents, especially in the south, throw crockery out of their windows to show that they’re ready for a new start in the new year.

An alternative tradition – which, to be fair, seems to be slightly more friendly towards passers-by – is crashing pots and pans together right by the front door to frighten away evil spirits.

SHOW COMMENTS