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COVID-19 GREEN PASS

EXPLAINED: How to get Italy’s ‘green pass’ without an authorisation code

As Italy plans an expansion of its Covid-19 health passport, here's how you can get hold of the digital version – even if you haven't received an access code.

EXPLAINED: How to get Italy's 'green pass' without an authorisation code
Photo: Pau BARRENA / AFP

Italy’s extended Covid health pass scheme was announced last week and is set to come into force from August 6th.

From then on, it will be mandatory to show the certificazione verde, or green pass, to enter many venues and cultural sites in Italy, including indoor seating areas at bars and restaurants, museums, galleries, theatres, cinemas, sports stadiums, theme parks, indoor swimming pools and spas.

EXPLAINED: When, where and why will you need a Covid health passport in Italy?

As the change approaches, many are concerned about how to obtain the health certificate.

Note that the Italian version of the green pass is only available to people who were vaccinated, tested or recovered from Covid-19 in Italy.

People visiting Italy from the EU or Schengen Zone can use documents issued in their home countries, which are valid throughout the bloc.

If you were vaccinated in Canada, Israel, Japan, the UK or the US, the Italian government has agreed to recognise certificates issued by your health authorities at home. Find out more here

Photo by Filippo MONTEFORTE / AFP

Among people who are eligible for the pass by getting vaccinated in Italy, several of The Local’s readers have reported that they didn’t receive a text message or email with the authorisation code that enables you to retrieve the certificate online.

If you do have a code, click here for the process.

If you got one – or mislaid it – here’s an overview of how you can download the green pass anyway.

How is it supposed to work?

Details of the digital pass can be viewed on the Italian government’s Digital Green Card website at www.dgc.gov.it

It shows proof via a scannable QR code that the holder has either been vaccinated, recovered from Covid-19 within the previous six months, or recently tested negative for the virus.

People who have had their first of two vaccine doses are able to access it from the 15th day after it was administered until the date of the second dose. This is also true for Johnson & Johnson’s single-dose vaccine.

In the case of needing two shots, the certificate will be provided within 24 to 48 hours of the second dose and will remain valid for nine months.

The official website states that, once the certificate is available to download or access, you should – in theory – receive an SMS or email to the number or address you provided on your vaccine registration form, containing an authentication code and further instructions.

This code, with or without the number of a tessera sanitaria (health card), allows you to get the pass on the DGC website.

EXPLAINED: How to get Italy’s Covid certificate without a tessera sanitaria

Photo by Sebastien SALOM-GOMIS / AFP

What if you never received a text or email with the code?

After many residents complained they had never received a text message or an email with their authorisation code, the government added an option to retrieve the code online at the end of July. 

The official DGC website now includes a section (available here) where you can request the AUTHCODE for your vaccination, test or recovery by entering your codice fiscale (tax code), the date of your shot/test/recovery, and the number of a tessera sanitaria (Italian health care card). 

This option is only available to people who are enrolled in the Italian public health system. 

If you are not enrolled in the Italian health system but were vaccinated in Italy anyway, the government recently activated the option to download your pass using only your codice fiscale and the date of your vaccination. 

Go to this page and select the option ‘Utente non iscritto al SSN vaccinato in Italia‘, then enter your details and download the certificate.

However, people who are not part of the public health system and were tested or recovered in Italy cannot generate an authorisation code this way.

Access your certificate without a code using your digital ID

There are ways to access the certificate without using a code at all, by using an electronic ID to identify yourself online or via an app.

That option requires a digital identity document: either the SPID digital ID or an electronic ID card (CIE).

If you have either of these, go to this page on the official green pass website.

READ ALSO: 

Alternatively, you can use a digital ID to access your online health records (fascicolo sanitario elettronico), available via your regional health service’s website: use your SPID or CIE to login.

Another option is to use either the government’s public administration app IO, or its Immuni contact-tracing app, again using a digital ID.

What if none of those options work?

There is a free helpline for green pass enquiries, which you can reach by calling 1500 from within Italy. Be prepared to wait on hold before reaching an operator.

If you can’t get through, you can email [email protected] (though reports suggest that replies are slow).

If contacting the authorities, you’ll need your tax code, the date of your vaccination (or the date of your negative swab if you got tested, or the date of the first positive swab in the case of recovered patients), plus the email address where you want to receive the code to download the pass.

If you have a tessera sanitaria, you can also ask your doctor or a pharmacist to access your records for you and download the pass.

Find the latest updates in our green pass news section and further details on the official website (currently only available in Italian).

Member comments

  1. I received my second vaccination last Tuesday (July 20) here in Venice at San Giovanni e Paolo Hospital. I continue going on the website using my Carta identica and keep getting this message; “La Certificazione non è disponibile. Se già possiedi i requisiti per ottenerla, la Certificazione è in fase di generazione. Tutte le certificazioni associate alle vaccinazioni già effettuate saranno rese disponibili entro il 28 giugno. Per maggiori informazioni visita le FAQ del sito.” / Certification is not available. If you already meet the requirements to obtain it, the Certification is being generated. All certifications associated with vaccinations already carried out will be made available by June 28th. For more information visit the website FAQ.
    I am not sure what the problem or the delay is? Especially now that it will be required of everyone.

    1. Same issue here, I dont have a tessera senetaria so I used my international health card and Italian Carta Identita for the vaccinations. I had the 2 one a couple of weeks ago but the Certificazione is still “non e disponibile” according the page. Still looking for options to get it anyway…

      1. Speaking with some friends this evening, they said take your vaccination information sheet and your Carta Identica to your pharmacy or your doctor and they can access the information for you. Going to try that tomorrow.

        1. Today (Wednesday July 28) I received a push notification from IO.it which I signed up for using my Carta identica (Identity Card) and I also have the CIE app (Carta Identica / Residence Card app) to try to get my EU Green Pass.
          Finally after 8 days since my second vaccine dose (Tuesday July 20), I received a push notification from the IO.it app that my Green Pass was available for download. I was able to access it from both the IO.it app and the CIE app which both took me to the Italian Gov’t website which provided my Green Pass. Hope this information helps others who are in search of their Green Pass.

  2. Can anyone say more about the scenario that one can obtain/access a green pass when one has “recently tested negative for the virus”? My partner and I were both double-vaccinated in the UK before returning to Italy this month, so until the EU and Italy recognise UK vaccinations a negative test would be our only means of obtaining a pass. We had official tests done via our AUSL on 7 July in order to complete our quarantine. But I wonder for how long these would be satisfactory. Would we have to re-test regularly to keep a green pass active? (Obviously it would be helpful to know this before tackling all the other aspects described in the article!)

  3. Wondering if anyone stationed here with the US Military have been able to apply for the Green Pass by using their Vaccination Record showing both Moderna shots administered here?
    I plan to email mine today to the address listed in article ([email protected]) and see what they say.

  4. Has anyone had success getting the certificate on the IO App?
    I actually managed to get that installed and started using my CIE ID, but it didnt show any docs for my first shot which was 17 days ago. Maybe it takes some days to ‘Activate’?

  5. We have just arrived in Umbria and are quarantining for 5 days as instructed. Does anyone know how to inform the local health authorities as we are supposed to do? Many thanks, Martin

  6. As of today (Sunday August 1) you can go to http://www.dgc.gov.it and enter the section for getting you EU Green Pass Certificate. If you were vaccinated in Italy you can retrieve it easily now. Even if you don’t have a health card or do not have an authorisation code you can scroll to the bottom of the page to the NEW section. Clink on the link “without auth code”. Choose the options “no health card”, “no auth code”. (It is in Italian). Simply enter your Codice Fiscale” which was needed to register to be vaccinated in Italy and you can retrieve your EU Green Card. We did this for my wife this morning and it was very easy. Hope this helps!!!

    1. Go to the bottom of the page. Click on the link here…
      Ottieni la tua Certificazione su questo sito attraverso la nuova funzione Utente non iscritto al SSN vaccinato in Italia, attiva dal 30 luglio. Inserisci il codice fiscale o l’identificativo assegnato per accedere alla vaccinazione e la data dell’ultima somministrazione, senza AUTHCODE. / Get your Certification on this site through the new function User not registered with the SSN vaccinated in Italy, active from 30 July. Enter the tax code or the identifier assigned to access the vaccination and the date of the last administration, without AUTHCODE.

      Click this option: Utente non iscritto al SSN vaccinato in Italia / User not registered with the SSN but vaccinated in Italy.

      Fill in your info ; codice fiscale, date of vaccination. Receive your Green Pass

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COVID-19 GREEN PASS

Italian government begins talks on Covid ‘super green pass’

Italy is set to tighten the rules on its health certificate scheme from December as Covid-19 contagion and hospitalisation rates continue to rise.

Employees in Italy must show Covid health passes to access workplaces.
Employees in Italy must show Covid health passes to access workplaces - but are the rules about to get stricter? Photo: Marco Bertorello/AFP

Note: This article is no longer being updated. Please find the latest news here.

Italian Prime Minister Mario Draghi will hold a meeting with regional leaders on Monday evening, beginning several days of talks on a new government decree which is expected to be announced by Friday, reports national broadcaster Rai.

As the health situation has worsened across Italy in recent weeks – particularly in the north-eastern regions of Friuli Venezia Giulia, Veneto and the autonomous province of Bolzano – leaders of local governments are increasingly pushing for new measures, mainly in the form of further restrictions on the unvaccinated under a so-called “super green pass” scheme.

KEY POINTS: Italy’s new plans to contain the Covid fourth wave

Italy began rolling out its health certificate or ‘green pass’ for domestic use in August, initially making it a requirement at many leisure and cultural venues such as cinemas and indoor restaurants, before extending its use to workplaces and some forms of public transport. 

The certificate shows that the bearer has been vaccinated against Covid-19, has recovered from the disease within the last six months, or has tested negative in the last few days.

Instead, the proposed ‘super green pass’ would only be issued to those who are vaccinated or recovered, with passes issued based on testing in future only valid for entry to workplaces.

Photo: Andreas Solaro/AFP

While no concrete decisions have yet been made, sources within the health ministry have indicated that it is considering the measure for any region declared a higher-risk ‘orange’ zone.

“Closures and restrictions must not be paid for by the vaccinated,” said Health Undersecretary Andrea Costa, adding that the ‘super green pass’ plan would “guarantee the unvaccinated access to workplaces and basic needs, but certain activities such as going to a restaurant, cinema or theatre should be reserved for the vaccinated if the situation worsens.”

“It is clear that we must bring in new initiatives,” he said in an interview with Sky TG24 on Sunday.

EXPLAINED: Will Italy bring in a Covid lockdown for the unvaccinated?

At the moment all of Italy remains in the lowest-risk ‘white’ zone, with few health measures in place.

However several regions are now nearing the thresholds at which they would be moved into the ‘yellow’ zone next week, and – if the situation continues to worsen – then risk being placed under orange zone restrictions two weeks later.

Costa said a planned third dose obligation for health workers “is already foreseen and I think it will be approved this week.”

Health Minister Roberto Speranza put forward proposals last week to make third doses obligatory for the healthcare staff already subject to a vaccine requirement, and also to cut the validity of Italy’s Covid-19 health certificate – the so-called green pass – from 12 to nine months for people who are vaccinated, including with a third dose.

READ ALSO: Italy to start Covid boosters for over-40s on Monday as infection rate rises

The changes have not yet been formally approved, but are expected to come in from December 1st under the planned new decree set to be signed into law by the end of the week.

Other measures the government is reportedly considering include cutting the validity of green passes based on PCR test results from 72 to 48 hours, and those from the results of rapid testing will be reduced from 48 to 24 hours.

There have also been calls from health experts and regional leaders to stop issuing green passes based on rapid test results altogether, as these are less reliable than the results of a PCR test.

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